Customer Experience Management (CEM) market is expected to register significant growth over the forecast period. CEM focuses on creating a differentiated experience at various touchpoints that the customer chooses to interact with the company. The growing traction of cloud-based customer experience management among various companies has surged the growth of customer experience management market. The […]
Tag Archives: Customer Experience Management Market Size
The global customer experience management market size was valued at $6.5 billion in 2019 and is expected to record a 17% CAGR from 2019 to 2025. The surge in demand for customized experiences in a variety of industries is one of the major trends expanding the market growth. Customer experience management refers to a set […]