The global OSS & BSS market is expected to grow at a significant CAGR during the forecast period (2024-2031). The OSS & BSS solution delivers data such as network performance and availability that allows operators to proactively manage networks and systems to create a favorable user experience. Network planners, operators, architects, support, service designers, and engineering teams of service providers have typically used OSS and BSS technologies. Customer activations (fulfilment), fault & performance management (assurance), inventory/asset/configuration management, and network security are all features of OSS & BSS systems. The data supplied by OSS is a vital input for overall capital expenditure (CAPEX) and operating expense (OPEX) budgeting, and it is frequently required in the construction of infrastructure budgets.
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Increased demand for cloud OSS/BSS due to combined benefits such as flexibility, cost-effectiveness, and technology to support business optimization; prioritized investments by cloud service providers (CSPs) in network upgrades over OSS/BSS transformations; and exponential growth in data consumption due to the COVID-19 pandemic are driving the global OSS & BSS market. Furthermore, the increased need for lower operational costs and improved client experiences, as well as the deployment of novel solutions by leading companies to gain a competitive advantage, are driving the market growth. However, challenges in integrating future OSS/BSS systems with existing ones may restrict the market growth. Increased complexities in the communication network ecosystem as a result of 5G and Internet of Things (IoT) technologies are further expected to present the attractive potential for market growth. Furthermore, the surge in the use of next-generation OSS and BSS to improve traditional OSS and BSS systems will further leverage the market growth during the forecast period.
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Market Coverage
- Segment Covered-
o By Component
o By Industry Vertical
- Competitive Landscape: Accenture plc, Cisco Systems, Inc., Infosys Ltd., and Oracle Corp., among others.
Key questions addressed by the report
- What is the market growth rate?
- Which segment and region dominates the market in base year?
- Which segment and region will project fastest growth in the market?
- How COVID-19 impacted the market?
o Recovery Timeline
o Deviation from pre-COVID forecast
o Most affected region and segment
- Who is the leader in the market?
- How players are addressing challenges to sustain growth?
- Where is the investment opportunity?
Global OSS & BSS Market Report Segmentation
By Component
- Solutions
- Services
By Industry Vertical
- BFSI
- IT and Telecom
- Media and Entertainment
- Retail and E-Commerce
- Others
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