The global medical device complaint management market is anticipated to grow at a CAGR of nearly 8.2% during the forecast. The medical device sectors have grown significantly during the forecast period. Due to the increasing medical device facilities across the globe along with the rising adoption of the digital system as compared to the paper-based work for tracking medical complaints. This factor attracts market players to contribute to the growth of the market by the adoption of various strategies including mergers & acquisitions, geographical expansion, partnerships and collaborations, and new product launches, to stay competitive in the market. For instance, In November 2021, IQVIA announced the launch of the module of its Grants and funding management within its Orchestrated Customer Engagement (OCE) solutions portfolio. This initiation is expected to provide the life sciences industry with a solution to efficiently manage and oversee their global strategic giving programs.
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Moreover, the medical device industry is highly regulated, and inadequate product complaint handling accounts for a large percentage of FDA inspection findings. The complaints create severe reputational and brand risks and they need to be officially documented, inspected, tracked, and closed.
Global Medical Device Complaint Management Market Report Segment
By Type
- Complaints Log/Intake
- Product Surveillance & Regulatory Compliance
- Returned/Non-Returned Product Analysis
- Resolve & Closure
By Application
- Small & Medium Enterprise
- Large Enterprise
By End-User
- Hospitals
- Specialty Clinics
- Ambulatory Services
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Global Medical Device Complaint Management Market Report Segment by Region
North America
- United States
- Canada
Europe
- Germany
- United Kingdom
- France
- Spain
- Italy
- Rest of Europe
Asia-Pacific
- China
- Japan
- India
- Rest of Asia-Pacific
Rest of the World
- Middle East & Africa
- Latin America
Company Profiles
- AssurX
- Cognizant
- com
- Freyr
- GENERIS GROUP
- Greenlight Guru
- HCL Technologies
- Parexel International Corp.
- SAS Institute
- Sparta Systems Inc.
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