The global luxury hotel market is anticipated to grow at a CAGR of 7.6% during the forecast period (2024–2031). The most significant trends in the hotel market is the use of technologies such as chatbots, cybersecurity, mobile check-in, and robot-assisted service which are spurring the growth of the hotel industry globally. These technologies safeguard the hotel management and service system, while adapting to the current situation. For example, by deploying cybersecurity in hotels, it will protect the system from attacks involving ransomware, phishing attacks, distributed denial-of-service attacks, and errors made by individuals within the company. Additionally, there is a extensive increase in number of hacking incidences occurred in luxury hotel segment over the past few years. For instance, in August 2020, scammers hacked into London’s Ritz hotel’s restaurant reservation system in an effort to convince guests to pass over their valuable payment details. Hence, the several major hotels are focusing on deploying such technologies in order to provide enhanced safety and security to their customers.
Moreover, these hotel technology trends is also expected to assist in optimising workflow, improving service levels, increasing client retention and satisfaction, and expanding business revenue. One of the latest trends in hotel technology includes the use of Internet of things (IoT). The automated apartment control system can significantly improve the customer experience. Many modern gadgets have been invented for this purpose such as voice assistants, automated lighting, and climate control are just the start. The smart systems use the most recent AI and machine learning technologies to analyse big data and personal information about the guest’s preferences in order to make their stay as comfortable as possible. The automated hotel systems can also significantly reduce energy consumption by turning off devices that are not currently in use.
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Market Coverage
- The market number available for – 2023-2031
- Base year- 2023
- Forecast period- 2024-2031
Segment Covered-
- By Types
- By Category
Regions Covered-
- North America
- Europe
- Asia-Pacific
- Rest of the World
- Competitive Landscape- Accor SA, Belmond Ltd., Choice Hotels international, Inc, Four Seasons Luxury Resorts Pvt, Intercontinental Hotels Group Plc,and others.
Luxury Hotel Market Report Segment
By Type
- Business Hotels
- Airport Hotels
- Suite Hotels
- Resorts Hotels
- Others (Casino Hotels, Transit Hotels and Boutique Hotel)
By Category
- Chain
- Independent
By Distribution Channel
- Hypermarkets and Supermarkets
- Convenience Stores
- Online Retail
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Luxury Hotel Market Report Segment by Region
North America
- United States
- Canada
Europe
- UK
- Germany
- Spain
- France
- Italy
- Rest of Europe
Asia-Pacific
- India
- China
- Japan
- South Korea
- Rest of APAC
Rest of the World
- Latin America
- Middle East and Africa
Company Profiles
- Accor SA
- Belmond Ltd.
- Choice Hotels International, Inc.
- Four Seasons Luxury Resorts Pvt.
- Intercontinental Hotels Group Plc
- Intercontinental Hotels Group Pvt.
- ITC Ltd.
- Jumeirah International LLC
- Mahali Mzuri Ltd.
- Mandarin Oriental International Ltd.
- Nayara Tented Camp
- Nobu Ryokan Malibu
- Ritz-Carlton Hotel Co. Ltd.
- Rosewood Hotels and Resorts L.L.C.
- Shangri-La International Hotel Consultancy Services Pvt.
- Taj Holiday Village Resort & Spa
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