The global interactive kiosk market is anticipated to show a significant growth rate during the forecast period. Growing demand for self-service terminals and customer convenience in retail, travel and tourism, healthcare, and other sectors are making a considerable contribution to the growth of the global interactive kiosk market. The use of interactive kiosk reduces the checkout time, offer more personalized services, and eliminates the labor cost by automating the work of cashiers and clerks. Automated Teller Machine (ATMs), self-checkout systems, smart vending machines, and others are the wide kiosks across these sectors. The rising preference of customers to use this kiosk for their time-saving purpose is propelling the growth of the global interactive kiosk market.
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In the retail sector, the wide usage of an interactive self-service kiosk in case of product or service offering has enabled businesses to provide their customers with a customized plan at a low delivery cost. Technological advancement in interactive kiosk solutions allowed them to take up a major role in engaging customers in comparison to their primary role of customer service that involves the dissemination of information. Moreover, the use of interactive kiosk has enabled various companies to cross-sell and up-sell their products and services. Customers are highly involved in using digital payment options through kiosks by avoiding the traditional modes of transactions. This practice, in particular, has created a major demand of such interactive kiosks.
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The growing use of smart parking for faster, easier, and effective parking in a rush area is expected to make a major contribution to the growth of the global interactive kiosk market. The smart parking provides a payment mode where customers process their payment for parking on their own by using interactive kiosks.
Current Market trends covered in the market report
- The risk associated with data privacy to restrain the market growth
- Numerous applications in end-user industry are a major market opportunity
- The growing use of smartphones across the globe
Interactive Kiosk Segmentation
By Type
- Bank Kiosks
- Self-service Kiosks
- Patient Interactive Kiosk
- Ticketing Kiosks
- Check-in Kiosks
- Others (Information Kiosks)
- Vending Kiosks
By Deployment Type
- Cloud
- On-Premises
By End-User
- Banking, Financial Services, and Insurance (BFSI) Sector
- Retail and Consumer Goods Sector
- Healthcare and Life Sciences
- Others (Airport, Railway Stations, Metro Stations)
Interactive Kiosk Market – Segment by Region
North America
- US
- Canada
Europe
- Germany
- UK
- France
- Spain
- Italy
- Rest of Europe
Asia-Pacific
- China
- Japan
- India
- Rest of Asia-Pacific
Rest of the World
- Latin America
- Middle-East Africa
Company Profiles
- Advantech Co., Ltd.
- Aila Technologies, Inc.
- Diebold Nixdorf, Inc.
- DynaTouch Interactive Technologies
- Embross
- Evoke Creative Ltd.
- IBM Corp.
- IER SAS
- Intel Corp.
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