Hosted PBX Market Demand Analysis, Type, Statistics, Regions and Forecast to 2027

Hosted PBX Market, Size, Share & Trends Analysis Report, by End-User (Banking, Financial Services and Insurance (BFSI), Healthcare, Retail, Education, Manufacturing Industry, and Others) and Forecast, 2021-2027Hosted PBX is a private branch exchange (PBX) delivered as a hosted service, it provides PBX functionality such as automated attendant, automatic call distribution, voicemail, and call transfer. The PBX works through routing calls to extensions and allows VoIP (Voice over Internet Protocol) service provider to maintain equipment and software. The hosted PBX system is based on cloud computing technology, the data is transferred and stored via the internet.

Hosted PBX Market was valued at USD 4.19 Billion in 2017 and is expected to reach USD 9.50 Billion by 2027, at a Compound Annual Growth Rate (CAGR) of 14% during the forecast period.

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The companies which are involved in providing a solution of services of hosted PBX market includes XO Communications, LLC, 3CX, 8×8, Inc., Ooma, Inc., Vonage Holdings Corp., and MegaPath Cloud Company, LLC.

By Service:

  • Virtual Deployment and Setup
  • Network Traffic Management
  • Virtual Assistance and Support
  • Configuration and Change Management
  • Bandwidth Management and Optimization
  • Online Charging Services
  • Emergency Call Routing Services
  • Compliance Management Services
  • Protocol Management Services

By Organization Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

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Scope of the Report


The research study analyzes the global Hosted PBX industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Hosted PBX Market Report

1. What was the Hosted PBX Market size in 2018 and 2019; what are the estimated growth trends and market forecast (2021-2027).

  1. What will be the CAGR of Hosted PBX Market during the forecast period (2021-2027)?
    3. Which segments (product type/applications/end-user) were most attractive for investments in 2018? How these segments are expected to grow during the forecast period (2021-2027).
    4. Which manufacturer/vendor/players in the Hosted PBX Market was the market leader in 2018?
    5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.

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