The global digital commerce platform market is expected to grow at a significant CAGR during the forecast period. The purchasing and selling of products and services using a digital commerce platform that provides an interactive and self-service experience. At all touchpoints during the consumer buying cycle, the global digital commerce platform market integrates the processes, people, and technology to execute the provision of analytics, development content, promotion, customer acquisition and retention, pricing, and customer experience. As a result, firms frequently use the global digital commerce platform to improve their company performance.
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Customers’ convenience has been increased due to smartphones, which provide simple access to information about items, delivery status, and shipping status. Smartphones have enabled businesses to reach out to more clients in rural and distant locations, in addition to improving customer experience. Furthermore, as smartphone usage has grown, several digital-commerce companies have been able to significantly close the gap in service by delivering service updates via SMS.
The most important factors driving the growth of the digital commerce platform market are increased smartphone penetration and an increase in the number of mobile internet users. According to the GSM Association’s The Mobile Economy 2020 report, the number of mobile internet users globally reached 3.8 billion in 2019 and is expected to reach 5.0 billion by 2025. Increasing smartphone penetration will drive the global digital commerce platform market growth.
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Market Coverage
- Segment Covered-
o By Business Type
o By Deployment
o By End-Users
- Competitive Landscape- Demand ware, Digital River, Cloud craze, Amazon, and Alibaba, among others.
Key questions addressed by the report
- What is the market growth rate?
- Which segment and region dominates the market in base year?
- Which segment and region will project fastest growth in the market?
- How COVID-19 impacted the market?
o Recovery Timeline
o Deviation from pre-COVID forecast
o Most affected region and segment
- Who is the leader in the market?
- How players are addressing challenges to sustain growth?
- Where is the investment opportunity?
Global Digital Commerce Platform Market by Segments
- By Business Model
- B2B (Business to Business)
- B2C (Business to Customer)
- C2B (Customer to Business)
- C2C (Customer to Customer)
- By Deployment
- On-Premises
- Cloud-Based
- Hybrid
- By End-Use Industry
- BFSI
- IT & Telecomm
- Retail
- Airline & Travel
- Electronics
- Food & Beverages
- Automotive
- Media & Entertainment
- Others
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