BPO in Public Market Trends 2021 | Segmentation, Outlook, Industry Report to 2027

BPO, as part of outsourcing, consists of subcontracting an organization’s specific business processes to a third-party vendor with expertise in the required domain. Public sector refers to government services such as military, police, public education, public transport, and health care, and employees working in government agencies. BPO services in the public sector help governments perform a variety of functions, such as e-government initiatives, taxes, asset registration, and pension and welfare programs, in a cost-effective manner, including providing financial assistance to the unemployed.

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Further, the report presents profiles of competitors in the market, key players include:

  • Accenture
  • Capgemini
  • IBM
  • Serco Global Services
  • TCS
  • Unisys
  • Wipro

China BPO in Public Market, By Type, 2016-2021, 2022-2027 ($ Millions)

BPO in Public Market Segment Percentages, By Type, 2020 (%)

  • F&A Outsourcing
  • CRM BPO
  • HR Outsourcing
  • Procurement Outsourcing

BPO in Public Market, By Application, 2016-2021, 2022-2027 ($ Millions)

BPO in Public Market Segment Percentages, By Application, 2020 (%)

  • Military
  • Police
  • Public Education
  • Public Transit
  • Healthcare Services
  • Others

Scope of the Report

The research study analyzes the global BPO in Public industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

A full report Global BPO in Public Market of is available at: https://www.orionmarketreports.com/bpo-in-public-market/63458/



Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by BPO in Public Market Report

1. What was the BPO in Public Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2021-2027).

  1. What will be the CAGR of BPO in Public Market during the forecast period (2021-2027)?
    3. Which segments (product type/applications/end-user) were most attractive for investments in 2021? How these segments are expected to grow during the forecast period (2021-2027).
    4. Which manufacturer/vendor/players in the BPO in Public Market was the market leader in 2020?
    5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.

The report covers the following objectives:

  • Proliferation and maturation of trade in the global BPO in Public market.
  • The market share of the global BPO in Public market, supply and demand ratio, growth revenue, supply chain analysis, and business overview.
  • Current and future market trends that are influencing the growth opportunities and growth rate of the global BPO in Public market.
  • Feasibility study, new market insights, company profiles, investment return, revenue (value), and consumption (volume) of the global BPO in Public market.


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