The Asia-Pacific chatbot market is predicted to grow considerably at a CAGR during the forecast period (2022-2028). The chatbot market in Asia-Pacific is growing owing to increasing industrialization. Many large enterprises are increasingly adopting the chatbot in their routine customer service activities. This led to the high demand for chatbots in the region. In addition, the rising retail & e-commerce business in emerging economies such as China, Japan, and India in the region has accelerated the high demand and large adoption of chatbots by retailers and e-commerce business owners. China is considered the biggest hub for technologies. The ongoing growth in chatbot technologies is further expected to drive the market growth during the forecast period. Moreover, the presence of numerous startups and increasing investments by them in AI and machine learning technologies to enhance the features of chatbots is also the factor driving the market growth.
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The Asia-Pacific chatbot market in the COVID-19 pandemic has experienced steady growth. Due to increased corona-infected patients in the region, and lockdown announced by the government of major economies in the region, the deployments for chatbot by various organizations to handle the queries of the patients related to their medication and consultation with doctors online from a remote location has been increased. That has surged the adoption of chatbots and positively affected the market. In addition, the retailers and e-commerce business owners were also highly inclined towards chatbot adoption for maintaining customer relationships during the pandemic. Hence due to all these factors, the market has shown notable growth.
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- Market Coverage
- Market number available for – 2022-2028
- Base year- 2021
- Forecast period- 2022-2028
- Segment Covered- By Source, By Product Type, By Applications
- Competitive Landscape- Archer Daniels Midland Co., Ingredion Inc., Kerry Group Plc, Cargill
- , and others
Market Segmentation
Asia-Pacific Chatbot Market, By Deployment Model
- On-Premises
- Cloud-based
Asia-Pacific Chatbot Market, By Component
- Solution
- Services
Asia-Pacific Chatbot Market, By Verticals
- Healthcare
- Travel and Hospitality
- Media and Entertainment
- Telecommunication
- Banking & Financial Service and Insurance (BFSI)
- Retail and E-commerce
- Others
Asia-Pacific Chatbot Market, By Application
- Customer Care
- Branding & Advertisement
- Data Privacy and Compliance
- Employee Engagement and On-boarding
- Payment Processing
- Others
Regional Analysis
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Company Profiles
- [24]7.ai, Inc
- Acuvate
- Amazon Web Services
- Botsify Inc.
- CogniCor Technologies Inc.
- Contus Company
- Creative Virtual Ltd.
- eGain Corp.
- IBM Corp.
- Inbenta Technologies Inc.
- Kevit Technologies
- Oracle
- Personetics Technologies
- Bitonic Technology Labs Inc
The Report Covers
- Comprehensive research methodology of the Asia-Pacific chatbot market.
- This report also includes a detailed and extensive market overview with key analyst insights.
- An exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
- Analysis of regional regulations and other government policies impacting the Asia-Pacific chatbot market.
- Insights about market determinants that are stimulating the Asia-Pacific chatbot market.
- Detailed and extensive market segments with the regional distribution of forecasted revenues.
- Extensive profiles and recent developments of market players.
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