AI in e-commerce industry is altering the way the companies interact with customers; by creating a better customer experience. It is a modern and smart way to increase sales and optimize several other aspects of e-commerce operations. It is affecting the e-commerce industry in several ways such as by offering personalized user experience, virtual shopping assistant, and assortment management, among others.
AI is positioned at the core of advanced technologies that features several advantageous factors over conventional technologies, making it a huge runaway in the IT infrastructure. In the e-commerce industry, AI assists the companies in supply chain management, prognostic pricing, predicting trends, and automates tagging of products. Moreover, there are several companies that have expanded their manufacturing sites in emerging economies such as China and India; here, the adoption of AI for supply chain management is proven as a supporting solution.
The global AI in e-commerce market is further analyzed on the basis of geographical regions, including North America, Europe, Asia-Pacific, and Rest of the World. North America contributed a significant share in the global AI in e-commerce market in 2018. The US is regarded as the major adopter of advanced technologies in every sector; from agriculture to e-commerce. AI-driven e-commerce solutions have been used by various companies in the US such as Netflix, which uses AI to provide a personalized recommendation to the app users. Moreover, the country is focusing on expanding the applications of AI in every sector by investing a significant sum in technology. Furthermore, Asia-Pacific is projected to exhibit the fastest growth in the global AI in e-commerce market during the forecast period. Asia-Pacific is marking its footprints in AI-driven solutions across several sectors, which includes e-commerce as well.
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AI in E-commerce Market Segmentation
By Application
- Pricing & Promotion
- Supply Chain Management
- Marketing
- Others (Demand Prediction and Optimization)
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Regional Analysis
North America
- United States
- Canada
Europe
- UK
- Germany
- Spain
- France
- Italy
- Rest of Europe
Asia-Pacific
- India
- China
- Japan
- South Korea
- Rest of APAC
Rest of the World
- Latin America
- Middle East and Africa
Company Profiles
- AntVoice SAS
Appier Inc.
Celect, Inc.
Cortexica Vision Systems Ltd.
Crobox B.V.
Deepomatic SAS
Dynamic Yield Ltd.
Emarsys eMarketing Systems AG
Eversight, Inc.
Granify Inc.
LivePerson, Inc.
Manthan Software Services Pvt. Ltd.
PayPal, Inc.
Reflektion, Inc.
Satisfi Labs, Inc.
ai
Sidecar Interactive, Inc.
Staqu Technologies Pvt. Ltd.
Tinyclues SAS
Twiggle Ltd.
ViSenze Pte Ltd.
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