The global chatbot market is anticipated to grow at a CAGR of around 25.4% during the forecast period (2023-2029). The chatbots are AI software designed to provide online information to customers or learners interactively via textual conversation process. The adoption of chatbots in various verticals owing to the numerous benefits provided by them which include real-time connectivity, 24/7 customer engagement, less marketing cost, among others. Retail & e-commerce is one of the largest end-users of chatbots, due to the increased number of retail & e-commerce businesses the use of chatbots has surged among retailers and other business owners. The factors that are contributing to the growth of the global online chatbot market include the increasing prevalence of smartphones coupled with chatbot features, growing online business, advancement in technologies, and the need for 24/7 customer support services. AI and Machine Learning (ML), Natural Language Processing technologies are expected to enhance the features of chatbots, which, in turn, would drive their demand. In addition, chatbots enable organizations to deliver timely services at reduced costs. This is the key factor behind the adoption of these software in large enterprises to achieve sophisticated operations.
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This Chatbot Market report briefly talks about the significance of every segment and growth aspects. It offers key statistics about major regions such as Europe, Asia Pacific, Middle East, Africa, North America and Latin America. This comprehensive Chatbot Market report works as a potent tool to allow key players get the right direction and guidance for companies to survive in the competitive market. Some of the major sectors are discussed in this Chatbot Market report such as manufacturing technology and industry applications. Competitors section, product type section and end-user section are the leading sections covered in this Chatbot Market study report. Entire market is covered in this Market report along with leading sections. It also covers basic overview of the entire market to help new entrants in making business easy going and forward.
All the significant parameters are also captured in this Chatbot Market research report. Key strategies are also captured here to help novel entrants to retain their position in the market. All the significant parameters are also discussed here along with market dynamics such as trends, challenges, opportunities and drivers. It also presents product specifications, company profile and 2022-2028 market shares for every company. Important information covered in this report enables key participants to know regarding the qualitative growth parameters of the global market. Quantifiable information covered in this Chatbot Market report helps to analyze country level and regional level data integrating the supply and demand strengths which are augmenting the market growth. It then goes on to talk about COVID-19 epidemic and how it several affected a number of major business sectors around the globe.
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- Market Coverage
- Market number available for – 2023-2029
- Base year- 2022
- Forecast period- 2023-2029
- Segment Covered- By Source, By Product Type, By Applications
- Competitive Landscape- Archer Daniels Midland Co., Ingredion Inc., Kerry Group Plc, Cargill
- , and others
Global Chatbot Market Report Segment
By Deployment Model
- On-Premises
- Cloud-based
By Component
- Solution
- Services
By Verticals
- Healthcare
- Travel and Hospitality
- Media and Entertainment
- Telecommunication
- Banking & Financial Service and Insurance (BFSI)
- Retail and E-commerce
- Others
By Application
- Customer Care
- Branding & Advertisement
- Data Privacy and Compliance
- Employee Engagement and On-boarding
- Payment Processing
- Others
Global Chatbot Market Report by Region
North America
- United States
- Canada
Europe
- UK
- Germany
- Italy
- Spain
- France
- Rest of Europe
Asia-Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Rest of the World
- Latin America
- Middle East & Africa
The Report Covers
- Annualized market revenues ($ million) for each market segment.
- Country-wise analysis of major geographical regions.
- Key companies operating in the global chatbot market. Based on the availability of data, information related to pipeline products, and relevant news is also available in the report.
- Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
- Analysis of market entry and market expansion strategies.
- Competitive strategies by identifying ‘who-stands-where’ in the market.
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